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CIPPlanner Maintenance and Technical Support

We assure success for all customers by tailoring and customizing our products, CIPAce™ and CIPAccess™ in order to fit your need. In addition, we provide technical training for your organization to optimize your capital planning and management with our software.

Every purchase comes with a 1-day Maintenance and Technical Support that includes the following services:

  • On-going technical support via telephone and/or Internet
  • Minor software upgrades to current revision for bug fixing, minor feature and functionality enhancement
  • First available announcements before general public press release
  • Standard 7 days a week technical support via telephone at (408) - 2130135 or email at support@cipplanner.com. All email inquiring requests will be answers within 24 hours.

Additional Support Services:

  • Additional Training
  • Custom modules and functionalities
  • Process review and engineering session by an expert technical analyst
  • Software hosting service
  • Guaranteed faster turnaround time to support request
  • Contact us at sales@cipplanner.com for more information on additional support services

 

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