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CIPPlanner Maintenance and Technical Support

We assure success for all customers by tailoring and customizing our products, CIPAce™ and CIPAccess™ in order to fit your need. In addition, we provide technical training for your organization to optimize your capital planning and management with our software.

Every purchase comes with a 1-day Maintenance and Technical Support that includes the following services:

• On-going technical support via telephone and/or Internet
• Minor software upgrades to current revision for bug fixing, minor feature and functionality enhancement
• First available announcements before general public press release
• Standard 7 days a week technical support via telephone at (408) - 2130135 or email at support@cipplanner.com. All email inquiring requests will be answers within 24 hours.

Additional Support Services:

• Additional Training
• Custom modules and functionalities
• Process review and engineering session by an expert technical analyst
• Software hosting service
• Guaranteed faster turnaround time to support request
• Contact us at sales@cipplanner.com for more information on additional support services